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How can I print out Mind Reading screens?
Why are all 24 emotion groups not visible?
Why is audio help not working?
Videos of faces or audio tones of voice are not playing.
How come videos play back oddly in certain places?
I only get one reward every two questions and then only if the question was answered right the first time.
Why can't I get Mind Reading Manager to open at the same time as Mind Reading?
How can I print out Mind Reading screens? ^
There are activity sheets on the top level of the DVD or CD #1 which use images from Mind Reading. These sheets are in PDF format and can be printed out using Adobe Acrobat.
You can also take screen shots on your computer and print out the pictures that result as needed.
Why are all 24 emotion groups not visible? ^
Check which Level and Helper you are using. Child Helper and Emoto automatically filter out some 'adult' words. Also, not all groups are available at the lower levels. You might also check in Mind Reading Manager to see if the Parental Control box has been ticked.
Why is audio help not working? ^
Check that you do not have your volume settings on Mute. You might have chosen ‘None’ as your helper in which case you will need to pick either Adult, Child or Emoto under Change Helper in order to have audio help. Otherwise you may need to check your Mind Reading Manager settings.
Videos of faces or audio tones of voice are not playing. ^
Make sure you have installed QuickTime 5 or later on your computer. This is on the Mind Reading disk with an installer.
How come videos play back oddly in certain places? ^
Check your QuickTime
Settings. On Windows there have been some reported issues with this.
You could try the following:
- click on the Start menu and choose Settings |
Control Panel | QuickTime
- choose Video Settings from the drop-down menu
- uncheck “Enable Direct Draw.” - leave "Enable
DCI" selected
- close the QuickTime Control Panel and try running Mind Reading
again.
If this does not fix the problem, or if you have other problems with
QuickTime, consult Apple's
QuickTime and QuickTime
support pages.
In addition, OS X users are likely to experience problems with the video (white and grey pixels) in specific areas if they are using a laptop with less than 256MB of memory. This has been a problem with users who have 128MB of memory in the Emotions Library's top right corner video playback and in the Lessons where the example is given with the definition and story.
I only get one reward every two questions and then only if the question was answered right the first time. ^
This
is a configurable setting in Mind Reading Manager under Rewards. You can alter whether you get one reward after each question or after 5 questions and whether the question has to be answered right first time or not.
Why can't I get Mind Reading Manager to open at the same time as Mind Reading? ^
Mind Reading and Mind Reading Manager are not designed to be open at the same time. Close Mind Reading and open Mind Reading Manager to make any changes. Save Changes on a per page basis and then close the Manager. Then you will be able to go back to Mind Reading with the selected configuration changes in effect.
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